LONDON -- Voxbone has announced another exceptional year of growth for its Inbound SIP Trunks (often referred to as DID numbers). One of the most significant milestones reached included being selected by five of the world’s largest telcos – Orange Business Services, Deutsche Telekom, Telecom Italia Sparkle, NTT Communications, and Telefónica. As a result of its commitment to delivering carrier-grade quality of service, Voxbone has become the global telcos’ trusted partner in supporting the increasingly international operations of their enterprise customers.
Voxbone's increased market share is supported by significant 2014 growth figures across the board. In the past 12 months, the company supported over four billion minutes of voice calls – a 29 percent increase of traffic on its network. It also substantially grew revenues in its key customer segments: enterprise cloud communications 32+ percent, multi-national contact centres 42+ percent and conferencing services 28+ percent. The company also expanded its coverage to reach the business-critical economies of South Korea, Turkey, Malaysia, and Colombia. Voxbone’s services are now available in more than 55 countries and 8,000 cities. This coverage expansion is important for Voxbone’s carrier customers, as well as the world’s leading cloud communications providers who rely on Voxbone, including 8x8 Inc., RingCentral, InContact, LiveOps, Skype, and many more.
Enterprises operate more globally than ever, with nearly all of them supporting satellite offices as well as customers abroad. Many enterprises look to their communications providers for ways to integrate all subsidiaries onto the same global enterprise communications network, and to localize customer support services. These providers trust Voxbone to enable the international extension of their SIP trunking services because of its operational excellence, its broad global coverage, and the compliance of its services with increasingly complex telecommunications regulations in every single country.
As Eric Masseboeuf, Head of the International Voice Business Unit at Orange Business Services recently noted, “Some of the world’s largest multinational enterprises depend on our voice and data services, so we must choose our providers carefully. Key factors in our decision to use Voxbone as one of our key DID providers were coverage, the focus and excellence of their teams, as well as its proven reputation for delivering carrier-grade reliability.”
In 2014, Voxbone also became the first and only provider to offer a global WebRTC-to-SIP delivery network service. With this service, Voxbone allows companies with SIP-based VoIP infrastructure to quickly and easily deploy high-quality and secure WebRTC services without complex software development or network investment. By using its global private IP backbone for the international transport of WebRTC calls instead of the public Internet, Voxbone adds carrier-grade quality of service to WebRTC calling, a requirement for enterprise applications.
“We are thrilled to see that the world’s most prestigious telcos have chosen Voxbone to extend the international reach of their unified communications platforms. While low-cost, low-quality providers have emerged, our strong growth figures underscore the importance of quality and regulatory compliance for enterprise communications,” said Itay Rosenfeld, CEO of Voxbone. “In 2015, we will continue to expand our services, enabling enterprise cloud communications on a global scale, via the PSTN or through all-IP networks using WebRTC.”