BASKING RIDGE, NJ – During this unprecedented period challenging the world's health and economy, Verizon stands ready to support our employees and serve our customers and public safety. Verizon's networks have been engineered to perform during moments of crisis and disaster such as hurricanes, snow storms and flooding. During this time of heightened worry and concern, our primary goal is to keep our customers, employees and society connected to the things that matter most to them: their family, friends and business customers.
Verizon is closely monitoring network usage in the most impacted areas. We will work with and prioritize network demand in assisting many U.S. hospitals, first responders and government agencies, as needed.
We are providing daily updates to our employees and our consumer and business customers on our network performance, offering help and support for their connectivity needs, tips on how to work in this new environment and more. We encourage you to check here every day at noon ET, for the latest updates.
Daily updates, offers & resources:
Update: Effective April 27:
Verizon is extending its commitment to keep our customers connected through June 30. This means we will neither terminate service nor charge late fees to our postpaid wireless, residential, and small business1 customers that notify us of their inability to pay their bills due to disruptions caused by the coronavirus pandemic. Customers can notify us by visiting here.
Read the full announcement here.