CTI Extends Proteus

INDIANAPOLIS -- CTI Group, a leading provider of interactive communication management solutions, today announced the extension of its Proteus telecoms management range with an alarm and reporting tool that allows users to define success metrics and service levels for the quality of service of their voice applications.

Once installed on a Proteus server and integrated with a VoIP PBX, the software analyses the voice network around the clock, monitoring and reporting on the IP network, devices usage and Quality Of Service (QOS). The tool uses passive technology to monitor VoIP traffic and does not impact the user’s network.

Andy Wilson, Sales and Marketing Director, CTI Group, comments, “Quality of Service is of increasing importance with the growing uptake of IP telephony. The release of Proteus VoIP QMS addresses this and highlights our continuing commitment to VoIP.”

CTI Group (Holdings) Inc.