ST. LOUIS, Mo. -- Amdocs (NASDAQ: DOX), the leading provider of customer experience solutions, today announced a new solution called Amdocs Cloud-Fusion in collaboration with Microsoft. The solution enables service providers to provide connectivity and more secure cloud applications for enterprise and small-and medium-sized businesses (SMBs). It enables enhanced cloud service offerings such as premium bandwidth, wide area network (WAN) optimization, and committed service level agreements (SLAs).

The solution is the result of an ongoing collaboration between Amdocs and Microsoft to help service providers diversify their business through new cloud offerings optimized for enterprise customers that ensure service agility and an improved customer experience.

Designed to meet the critical application and high performance needs of enterprises and SMBs, Amdocs Cloud-Fusion combines Microsoft Azure’s cloud infrastructure with Amdocs Network Cloud Service Orchestrator, which continuously designs, fulfills and assures network services from any virtual network function (VNF) vendor. This facilitates access to Azure’s value-added business services and third-party Microsoft Azure Marketplace solutions through more secure managed communications networks.

The vendor-agnostic Amdocs Cloud-Fusion provides unified management, monitoring, orchestration and assurance, enabling service providers to automate fulfillment and operations of cloud-based services to fulfill orders in minutes instead of weeks. This ensures improved customer experience as well as extending the service provider’s capabilities beyond its private cloud to public clouds.

Amdocs Ltd. (NYSE: DOX)