Amdocs provides strategic IT support for Aio Wireless, new no-annual-contract mobile service

June 5, 2013

1 Min Read

ST. LOUIS, June 5, 2013 /PRNewswire/ -- Amdocs (DOX), the leading provider of customer experience systems and services, today announced that Aio Wireless, a new no-annual-contract U.S. mobile service provider, has selected Amdocs as a strategic IT provider. Amdocs Global Strategic Sourcing (GSS) will provide Aio with managed services to support Amdocs' business support systems (BSS), web portal and mobile applications as well as managing third-party applications. Aio recently launched its new nationwide wireless service, focusing on customers who want an unlimited talk/text/data plan at a value price, without an annual contract. To enable Aio's goal of launching nationwide service quickly, Amdocs is providing a full array of services that will reduce operational costs and allow Aio to focus on the market, not on systems management. Amdocs services will include data center hosting, infrastructure services, application development and management, ongoing operations and business process operations (via Amdocs Consulting Division). Amdocs will manage its own suite of business support systems (including billing, activation and customer management) and will be responsible for certain third-party applications. "Working with Amdocs as our strategic IT partner helped Aio get to market quickly with a new mobile offering that provides first-class services at affordable prices," said Jennifer Van Buskirk, president of Aio Wireless. "The relationship between Aio and Amdocs will deliver a seamless experience for Aio's customers as well as operational cost efficiencies," said Anthony Goonetilleke, Amdocs regional vice president. "By working with Amdocs to design, build and manage most of its systems, Aio will benefit from the same proven, Tier 1 business and operational systems that support the world's largest communications companies." Amdocs Ltd.

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