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Services

WebEx's Next Step

12:45 PM -- WebEx Communications is a hosted service, so it's not being counted in the "managed services" financials at Cisco Systems Inc. (Nasdaq: CSCO), says Al Safarikas, the company's senior director of service provider marketing.

But WebEx could be the foundation of a managed service, considering the attention that sector is getting from Cisco and the other router vendors. (See Vendors Take Note: Managed Services Matter.) At least one carrier is talking to Cisco about merging WebEx and unified communications to create a bundled service for small and medium-sized businesses, Safarikas says.

It could be the start of some interesting new directions for WebEx -- which, if you're lost, got bought by Cisco last year. If you've got any other ideas where WebEx is going, or where it should go, shout it out on the message board, or just drop me a line. — Craig Matsumoto, West Coast Editor, Light Reading

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