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Metaswitch Offers Legacy Switch Support

LONDON -- Metaswitch Networks today announced it has extended its technology service and support to include a range of legacy Class 5 switches.

The service targets the DMS-10 and DMS-100 families of switches (originally manufactured by Nortel Networks and acquired by Genband) and the 5ESS Class 5 switches (made by Western Electric, which became part of Alcatel-Lucent). .

Metaswitch’s service for these switches will include 24-hour-a-day, 365-days-a-year “Level 3” support to assist service provider network operation center (NOC) employees managing day-to-day operations. In addition, Metaswitch will bring its customary high standards of care to this new service offering. The service includes: .

  • Fault isolation of hardware- and software-related issues
  • Switch recovery, including database recovery
  • Support for hardware and software upgrades
  • Advanced switch configuration support
  • Advanced translations support

“As our industry transitions toward cloud-based, software-centric network solutions, it is important for Metaswitch to assist our customers with that transition in every way possible,” says Stuart Warwick, senior vice president of support, Metaswitch Networks.

Metaswitch Networks

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