Downtime Hits Skype
The problem, the company explained in a blog on its Website, was that a number of its "supernodes" (essentially the servers that house subscriber information and enable Skype sessions) were "taken offline by a problem affecting some versions of Skype."
As this article was published, about 14 hours after problems were first noted, Skype's Twitter Inc. feed had just published an update apologizing to those who were still offline. Meanwhile, the Skype Website, which shows how many millions of users are currently connected to the services, was showing "0 people online right now." It recently boasted how it had 25 million concurrent users during November. (See Skype: In Numbers.)
The outage raises a number of questions about Skype's network redundancy and advance warning monitoring strategy. It will also be a wake-up call for anyone using the service for business communications.
The big surprise currently, though, is that a major telco hasn't issued a statement oozing with Schadenfreude.
— Ray Le Maistre, International Managing Editor, Light Reading