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Cablevision's Telco Body Blow

Jeff Baumgartner

4:45 PM -- Cablevision Systems Corp. (NYSE: CVC) is already attacking enterprise-level business services deals via Optimum Lightpath and that division's Carrier Ethernet platform. The MSO has historically gone after small business users with its Docsis/PacketCable platform.

Now it's getting ready to take a stab at the middle ground by offering biz customers the option to select up to 24 lines of VoIP, double what the MSO was previously offering using its PacketCable platform. Cablevision, which is hitting the new VoIP line figure by linking two embedded multimedia terminal adapters (EMTAs), says the new offering will allow it to market services to businesses with as many as 100 employees. (See Cablevision Expands to 24-Voice Line.)

Taking a not-so-veiled swipe at Verizon Communications Inc. (NYSE: VZ), Cablevision says this is a group that "has historically been underserved by legacy phone companies." Ouch. (See Cablevision Expands to 24-Voice Line.)

We're told that Subaru Stamford is one of the first businesses to take advantage of the MSO's beefier biz platform. (See Cablevision Debuts 101-Mbit/s Wideband Service.)

Cablevision has also tailored its mid-range biz service portfolio to include the company's new, Docsis 3.0-powered, 101 Mbit/s (downstream/shared) Internet service. (See Cablevision Debuts 101-Mbit/s Wideband Service.)

— Jeff Baumgartner, Site Editor, Cable Digital News

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12/5/2012 | 4:03:52 PM
re: Cablevision's Telco Body Blow

I would never consider using Cablevision for anything that I needed to rely on for the long haul.  Right now they are raising their rates on other services to offer good introductory offers on these services for small businesses, but mark my words in a matter of a few months or maybe a year the rates will skyrocket and you'll discover that Cablevision's longstanding record of poor customer service is there fore a reason.

If you don't believe me abou the record of poor performance just Google Cablevision and you'll find hundreds of articles written in recent months.

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