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Managed Services

AlcaLu Wins Major Reliance Deal

MUMBAI -- Reliance Communications (RCOM), India’s fully integrated telecommunications service provider and Alcatel-Lucent (Euronext Paris and NYSE: ALU), have today announced a first-of-its-kind, end-to-end network managed services contract aimed at delivering superior customer experience in Eastern and Southern India up to 2020. The contract which extends RCOM’s existing relationship with Alcatel-Lucent’s for over USD 1 billion, will deliver world-class, seamless voice and data communications services to RCOM customers. This is India’s first fully integrated strategic agreement and one of just-a-few globally, to meet the fast evolving customer demand for communications applications and services in one of the world’s most dynamic telecom markets. Alcatel-Lucent will enhance Reliance Communication’s operations, and synergize hitherto independent wireless and wireline teams to form a single network management organization. This optimized integration of resources will help Reliance Communications to strengthen its focus on growing its business, with top-of-the-line services to customers. Alcatel-Lucent also will drive a standardization of the tools, processes and best practices that are applied across RCOM’s businesses. Reliance Communications Ltd.
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