Level 3 launches the MyLevel3 portal, an enhanced customer Web portal designed to streamline business transactions with Level 3

January 13, 2011

1 Min Read

BROOMFIELD, Colo. -- Level 3 Communications, Inc. (NASDAQ:LVLT - News) today announced that it has launched the MyLevel3 portal, an enhanced customer Web portal designed to streamline business transactions with Level 3. With a new dashboard homepage, expanded functionality and simplified navigation, MyLevel3 offers enterprise and wholesale customers improved control and flexibility to manage their services with one comprehensive tool.

Customer Web portals offer the ability to access service details and information online, often shaping customer service perception and expectation. However, many customer portals are difficult to navigate and make locating critical service data tedious.

The MyLevel3 portal provides a first-rate approach to service management through an intuitive overview of a customer's information and was developed based on in-depth customer feedback throughout the design and prototyping process. By offering efficient access to crucial information, the new portal provides customers with a comprehensive set of management capabilities that allow them to make the right decisions for their businesses quickly.

"The new portal represents what our customers tell us is important to them, offering simplified navigation, easy-to-find service information, and ultimately a more efficient and effective experience," said Joe Harding, vice president of Product Development at Level 3. "We want to make it easier for our customers to do business with Level 3, and the new portal and interactive dashboard are designed, in collaboration with our customers, to do just that."

Level 3 Communications Inc. (NYSE: LVLT)

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