LONDON -- ntl:Telewest Business, the supplier of communications services to the public and private sectors, is enabling Andrews Estate Agents to ensure high levels of property buyer and seller services for its customers across southern England.

The company, based at Keynsham near Bristol, is the 11th largest independent estate and lettings agent in the UK, with 73 businesses throughout the south west and south east. Andrews commissioned ntl:Telewest Business to build a Wide Area Network (WAN) for high-speed data services required to support the operation of the company’s web site and all branches, in particular by providing resilience in line with Andrews’ disaster recovery planning. The company maintains a strategy of providing superior customer service both through its in-branch experience and web-based information services.

Andrews is a pioneer in its sector in that it was founded by humanitarian and entrepreneur Cecil Jackson Cole in 1946, with the goal of returning profits back to projects that benefit society. It is owned by three charitable trusts that provide seed funding to charitable ventures.

“We set incredibly high standards for customer service and our communications network has to work hand-in-hand with our people to deliver it,” said Andy Ferrington, ICT Manager for Andrews Estate Agents. “ntl:Telewest Business has proven that it has the high level of customer service and responsiveness that we need. The level of attention to detail and the specific network package developed made us feel that ntl:Telewest Business is a close partner in helping us to deliver superior service to our customers.”

ntl group ltd. (Nasdaq: NTLI)