SYDNEY -- Telstra Global, a leading supplier of managed network and hosted services, today announced its global Virtual Contact Centre (VCC) solution.

Telstra Global’s VCC is powered by IPscape, a global provider of contact centre applications and technology that enables organisations to transform expensive and complex legacy contact centre set up.

The announcement of this partnership with IPscape follows a recent investment by Telstra’s Applications and Ventures Group in the company.

As the first enterprise grade cloud application of its kind to be fully integrated into a global telecommunications portfolio, the new VCC service is unique in its ability to deliver the latest in-cloud innovation backed by highly resilient hosting and network services. Alongside Telstra Global’s world class voice and data networks, it offers companies of all sizes access to a global multi-channel customer service experience with a single service level agreement.

Telstra Corp. Ltd. (ASX: TLS; NZK: TLS)