Cyber security is a top motivator for businesses investing in managed IT. Forty-two percent of business owners prefer to outsource. Forty-two percent of respondents also dread device viruses, 38% worry about back-up and disaster recovery and 35% fear phishing attacks.

Forty-two percent invest in managed IT services for their business. Of that group, 71% will invest more this year than they did in 2022.

Cloud services is the most beneficial managed IT offering, beyond cyber security according to business owners. Of those using cloud services today (desktop as a service, migration, monitoring or infrastructure as a service), 84% feel more confident in their company's network and 86% more confident in data storage.

The sample of 500 US-based small business owners showed 74% of those with managed IT services feel "confident" or "extremely confident" in their company's ability to navigate cyber security because of that support.