RadiSys Wins Contact Center Biz
Commenting on the RadiSys announcement, Matthias Machowinski, Infonetics Directing Analyst for Enterprise Voice & Data said, "RadiSys' IP media servers process a wide variety of media, and they have a long history of deployments with carriers worldwide. This lends itself nicely to today's IP contact centers which integrate voice, fax, email, web, and video. By having a dedicated media processing resource, operators can not only streamline their IP contact center architectures, but also create new media-processing intensive applications quickly and cost effectively."
Radisys Corp. (Nasdaq: RSYS)