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Content by Phil Harvey
Phil Harvey
Member Since: February 2, 2001
Blog Posts: 1492
Posts: 133

posted in May 2012

12 items
Vodafone Leads Open Global App-Store Push
News Analysis  | 
5/30/2012  |  10 comments
Vodafone, AT&T, DT, Telefónica and Verizon team on API-based effort to enable open apps market, with no industry/standards bodies involved
Management World 2012:
The Customer Experience Catalyst

The Philter  | 
5/25/2012  |  2 comments
11:10 AM Ventraq and others devise a way to measure how operators are meeting customer needs. But could such a straightforward system ever catch on?
Management World 2012: Scenes From the Show
Slide Shows  | 
5/24/2012  |  Post a comment
Scenes from the show floor and the Light Reading 'Speed Dating' event
Where is the Customer Service Culture?
The Philter  | 
5/22/2012  |  3 comments
11:15 AM Service providers want to manage and measure the customer experience, but what good are data and usage stats when a customer service culture doesn't exist?
Management World 2012: Where's the Innovation?
LRTV Interviews  | 
5/22/2012  |  Post a comment
Heavy Reading's Graham Finnie provides an update on how operators seem to be faring as they embrace apps ecosystems and challenging new business models
Management World 2012: Photos from Dublin
Slide Shows  | 
5/22/2012  |  2 comments
Before the show floor opens, some pics from Ireland's capital
Aryaka: WAN Optimization as a Service?
The Philter Podcast  | 
5/21/2012  |  4 comments
Aryaka VP Sonal Puri explains how WAN optimization became a cloud-based service and how it fits in with service provider plans to offer higher-quality connections to the cloud
SingTel's Bill Chang: Keeping an Eye on OpenFlow
The Philter Podcast  | 
5/17/2012  |  Post a comment
7:00 PM Featuring a brief conversation with SingTel exec VP Bill Chang at Interop, a quick podcast about expanding cloud services and an operator's view of OpenFlow
New Cyan CEO Sees Global Growth
News Analysis  | 
5/15/2012  |  2 comments
Telecom vet Mark Floyd takes over at Cyan and will get the company ready to grow as it continues to target fast-growing metro networks
OpenFlow, SDN & an Industry Uprising
The Philter  | 
5/11/2012  |  11 comments
6:05 PM OpenFlow's popularity might be about an industry demanding more control of networks, services and the cloud than top vendors have allowed to date
OpenFlow Keeps Buzzing
LRTV Interviews  | 
5/10/2012  |  5 comments
OpenFlow and software-defined networking were the talk of Interop. Light Reading sits down with Dan Pitt of the Open Networking Foundation to explore the reasons why
Interop 2012: Cisco, Zynga & Avaya Keynote Pics
Slide Shows  | 
5/9/2012  |  Post a comment
Cisco's CTO Padmasree Warrior, Zynga's Infrastructure CTO Allan Leinwand, and Avaya's SVP Marc Randall offer thoughts on enterprise clouds and software defined networking

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