& cplSiteName &
Content by Phil Harvey
Phil Harvey
Member Since: February 2, 2001
Blog Posts: 1471
Posts: 133

posted in May 2012

12 items
Vodafone Leads Open Global App-Store Push
News Analysis  | 
5/30/2012  |  10 comments
Vodafone, AT&T, DT, Telefónica and Verizon team on API-based effort to enable open apps market, with no industry/standards bodies involved
Management World 2012:
The Customer Experience Catalyst

The Philter  | 
5/25/2012  |  2 comments
11:10 AM Ventraq and others devise a way to measure how operators are meeting customer needs. But could such a straightforward system ever catch on?
Management World 2012: Scenes From the Show
Slide Shows  | 
5/24/2012  |  Post a comment
Scenes from the show floor and the Light Reading 'Speed Dating' event
Where is the Customer Service Culture?
The Philter  | 
5/22/2012  |  3 comments
11:15 AM Service providers want to manage and measure the customer experience, but what good are data and usage stats when a customer service culture doesn't exist?
Management World 2012: Where's the Innovation?
LRTV Interviews  | 
5/22/2012  |  Post a comment
Heavy Reading's Graham Finnie provides an update on how operators seem to be faring as they embrace apps ecosystems and challenging new business models
Management World 2012: Photos from Dublin
Slide Shows  | 
5/22/2012  |  2 comments
Before the show floor opens, some pics from Ireland's capital
Aryaka: WAN Optimization as a Service?
The Philter Podcast  | 
5/21/2012  |  4 comments
Aryaka VP Sonal Puri explains how WAN optimization became a cloud-based service and how it fits in with service provider plans to offer higher-quality connections to the cloud
SingTel's Bill Chang: Keeping an Eye on OpenFlow
The Philter Podcast  | 
5/17/2012  |  Post a comment
7:00 PM Featuring a brief conversation with SingTel exec VP Bill Chang at Interop, a quick podcast about expanding cloud services and an operator's view of OpenFlow
New Cyan CEO Sees Global Growth
News Analysis  | 
5/15/2012  |  2 comments
Telecom vet Mark Floyd takes over at Cyan and will get the company ready to grow as it continues to target fast-growing metro networks
OpenFlow, SDN & an Industry Uprising
The Philter  | 
5/11/2012  |  11 comments
6:05 PM OpenFlow's popularity might be about an industry demanding more control of networks, services and the cloud than top vendors have allowed to date
OpenFlow Keeps Buzzing
LRTV Interviews  | 
5/10/2012  |  5 comments
OpenFlow and software-defined networking were the talk of Interop. Light Reading sits down with Dan Pitt of the Open Networking Foundation to explore the reasons why
Interop 2012: Cisco, Zynga & Avaya Keynote Pics
Slide Shows  | 
5/9/2012  |  Post a comment
Cisco's CTO Padmasree Warrior, Zynga's Infrastructure CTO Allan Leinwand, and Avaya's SVP Marc Randall offer thoughts on enterprise clouds and software defined networking


Featured Video
Upcoming Live Events
November 5, 2019, London, England
November 7, 2019, London, UK
November 14, 2019, Maritim Hotel, Berlin
December 3-5, 2019, Vienna, Austria
December 3, 2019, New York, New York
March 16-18, 2020, Embassy Suites, Denver, Colorado
May 18-20, 2020, Irving Convention Center, Dallas, TX
All Upcoming Live Events