Content by James_B_Crawshaw
Member Since: January 8, 2009
Blog Posts: 111
Posts: 351

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All (100)           Blogs (45)           Comments (55)          
Mobile Telecom – Leading and Enabling the Path to Net Zero
Partner Perspectives  | 
5/23/2022  |  Post a comment
Steep cuts in emissions required to combat climate change. #sponsored
How Telecom Is Leading the Way to Net Zero
Partner Perspectives  | 
3/23/2022  |  Post a comment
It is good to know that telecom operators worldwide are not only leading the path toward Net Zero but are also enabling other industries to do the same.
Mobile embraces SDN with the RAN Intelligent Controller
Partner Perspectives  | 
12/2/2021  |  Post a comment
Telecom operators have been on a long journey to implement software-defined networking (SDN) in their data centers and transport networks over the last ten years.
Openet acquisition, customer cloud migrations boost revenue for Amdocs
Column  | 
11/11/2020  |  Post a comment
Predictably solid results are sweetened by an AWS deal expansion, making the cloud giant the preferred provider for Amdocs' internal IT transformation.
Is your BSS fit for 5G monetization?
Heavy Lifting Analyst Notes  | 
7/20/2020  |  Post a comment
The right BSS will help telecom operators ensure they have monetization systems that enable the flexibility, agility and innovation to create new 5G revenue opportunities.
Modernizing China Unicom network operations with TianShu
Heavy Lifting Analyst Notes  | 
7/1/2020  |  Post a comment
TianShu enables stronger collaboration between marketing, sales, planning, network planning, procurement, network construction and ongoing operations.
How customer care is transforming amid the new normal
Heavy Lifting Analyst Notes  | 
6/9/2020  |  Post a comment
With many telecom retail outlets now facing permanent closure, digital care channels supplemented by self-service functions are becoming increasingly important for customers.
Mobile network operations in a 5G world
Heavy Lifting Analyst Notes  | 
4/24/2020  |  Post a comment
To better understand how mobile operators are addressing the demands of 5G, Heavy Reading conducted a survey that examined three key areas: planning, optimization and operations.
Laying the foundation for long-term 5G success
Heavy Lifting Analyst Notes  | 
3/3/2020  |  Post a comment
A successful 5G rollout is not just about upgrading existing basestations or deploying some new ones. Nor is it simply an upgrade of core network capabilities.
Comment: Wheely? - James_B_Crawshaw - 12/11/2019
A DEEP dive on Sunrise's digital transformation
Heavy Lifting Analyst Notes  | 
11/15/2019  |  Post a comment
Sunrise Communications, the second-largest telecom operator in Switzerland, reported third-quarter service revenue growth of 2.0%.
BT's Domingos on the Evolution of Network Monitoring
LRTV Interviews  | 
11/6/2019  |  Post a comment
At the Software-Driven Operations event in London, BT's OSS Senior Solution Architect Manager José Domingos talks to Heavy Reading's James Crawshaw about the use of open source code to develop the UK operator's latest network monitoring tools.
Telstra's Network & IT Transformation – Becoming a Software-Centric Organization
Heavy Lifting Analyst Notes  | 
10/31/2019  |  Post a comment
For the Australian incumbent, reskilling an entire workforce is the route to a successful network and IT transformation.
From NFV to Cloud Native – 4 Key Themes
Heavy Lifting Analyst Notes  | 
10/25/2019  |  1 comment
Four key themes emerged from a recent HPE and Intel reception, 'From NFV to Cloud Native: Future Proofing Your 5G investment.'
From Virtualization to Containerization
Heavy Lifting Analyst Notes  | 
10/21/2019  |  1 comment
A new set of NFV challenges is emerging as operators plan the shift towards cloud-native applications and a container-based strategy.
MyRepublic: 'Redefining the Economics of Telco'
Heavy Lifting Analyst Notes  | 
10/8/2019  |  Post a comment
Fixed broadband service provider developed its own OSS and BSS systems, a move that gives it cost efficiencies compared with traditional systems and advanced data analysis capabilities, according to its executives.
Evolving Service Assurance to Support 5G
Heavy Lifting Analyst Notes  | 
10/7/2019  |  Post a comment
Among the many considerations facing network operators as they make the leap into the 5G world, service assurance is right up there with the toughest, as CSP executives will explain at the upcoming Software-Driven Operations summit in London.
VEON Digs Into Digital Diversity
Heavy Lifting Analyst Notes  | 
10/4/2019  |  Post a comment
The Eurasian operator has flipped its digital strategy to give greater autonomy to its geographically diverse operating companies.
The 'Ostiguide' to Observability
LRTV Interviews  | 
10/4/2019  |  1 comment
At 5G Asia, Accedian's founder and Executive Chairman Patrick Ostiguy explains the difference between 'observability' and visibility for monitoring and service assurance of 5G networks.
Revamping the IT Stack for 5G
LRTV Interviews  | 
10/3/2019  |  Post a comment
At the recent 5G Asia event in Singapore, MATRIXX Software CTO Marc Price talked about the importance of cloud-native functionality as service providers revamp their IT stacks as part of their 5G strategies.
The Importance of Culture Management in a 5G World
LRTV Interviews  | 
10/2/2019  |  Post a comment
At the 5G Asia event in Singapore, Ericsson's Rodrigo Beyer Fernandez outlines the cultural changes needed in telco IT operations teams, and the importance of automation, as network operators embrace 5G.
Edge Cloud Deployments – Operator Proof Points
Heavy Lifting Analyst Notes  | 
9/30/2019  |  Post a comment
There's early evidence that network operators are getting to grips with the opportunities associated with 5G edge cloud architectures.
Migrating OSS/BSS to the Public Cloud
Heavy Lifting Analyst Notes  | 
9/23/2019  |  1 comment
As operational models evolve, telcos are turning to public cloud platforms to host their OSS and BSS systems, but there are still hurdles to overcome.
Leveraging AI for Increased CSP Efficiency
LRTV Interviews  | 
9/22/2019  |  Post a comment
Jay Shah, chief AI officer at MyRepublic, explains how the service provider is leveraging AI to optimize its operations, control costs and manage churn.
RJio Takes Baby Steps With Open Source for OSS/BSS
Heavy Lifting Analyst Notes  | 
9/20/2019  |  1 comment
Disruptive Indian operator is embracing open source as it evolves its back office strategy.
5G Asia: Intel's Chan on Edge Opportunities
LRTV Interviews  | 
9/16/2019  |  Post a comment
At the 5G Asia event in Singapore, Intel's Caroline Chan talks to Heavy Reading's James Crawshaw about the link between edge computing and 5G, potential enterprise use cases, and the increasingly hot topic of private networks.
Anatomy of an OSS RFI Process
Heavy Lifting Analyst Notes  | 
9/11/2019  |  Post a comment
Heavy Reading recently managed a request for information (RFI) process for a network operator – here's what happened...
Deconstructing the Telco Cloud
Heavy Lifting Analyst Notes  | 
9/4/2019  |  1 comment
The term 'telco cloud' is used often, but it can mean different things to different people.
Comment: WeXXX - James_B_Crawshaw - 8/16/2019
Comment: Re: Location - James_B_Crawshaw - 8/15/2019
OSS/BSS Market Snapshot: Half-Time Scores & Long-Term Outlook
Heavy Lifting Analyst Notes  | 
8/9/2019  |  Post a comment
As a keen OSS-BSS observer, I like to parse financial disclosures to gauge the health of the market.
How Airtel Sri Lanka Revamped Its BSS
Heavy Lifting Analyst Notes  | 
8/7/2019  |  1 comment
For any operator, revamping an entire business support system (BSS) architecture in just six months and cutting IT opex by 80% as a result is a notable achievement.
Is Light Communications a Solution in Search of a Problem?
Heavy Lifting Analyst Notes  | 
7/30/2019  |  1 comment
LiFi is the latest effort to bring optical wireless communications into the commercial communications networking fold.
Standardizing NFV Infrastructure With Bogometry, Dickering & Do-Ocracy
Heavy Lifting Analyst Notes  | 
7/24/2019  |  Post a comment
Operators gather in Paris for three days of meetings to simplify NFV infrastructure.
Explainability Is the Key to Trust in AI
Heavy Lifting Analyst Notes  | 
7/22/2019  |  1 comment
If AI is to play a role in communications network operations, a high degree of trust will be required. Explainable AI might be the route to gaining that trust.
Comment: Iridium - James_B_Crawshaw - 7/10/2019
Epsilon Revamps Its Back Office to Support Pivot to Enterprise Services
Heavy Lifting Analyst Notes  | 
7/10/2019  |  Post a comment
International wholesale operator wants to play a bigger role with enterprise customers but adding services such as data center interconnect and SD-WAN requires additional operational and business support tools.
Comment: Re: Reruns? - James_B_Crawshaw - 7/5/2019
Why Telcos Are Going (Cloud) Native
Heavy Lifting Analyst Notes  | 
7/2/2019  |  Post a comment
While there is a fair degree of hype around the term 'cloud native' and plenty of misuse by software marketeers, it is clearly an important topic among CSP CTOs and CIOs.
Comment: Lose-lose - James_B_Crawshaw - 7/2/2019
BT Leverages Open Source for Fifth Generation of Network Monitoring
Heavy Lifting Analyst Notes  | 
7/2/2019  |  Post a comment
Telcos need new ways to monitor their services and networks and some are turning to the open source community for inspiration.
Comment: Doublespeak - James_B_Crawshaw - 7/1/2019
Comment: Cold comfort - James_B_Crawshaw - 6/29/2019
GSMA to Bring Standardization to NFVi Wild West
Heavy Lifting Analyst Notes  | 
6/28/2019  |  1 comment
A collaboration between the industry's largest trade group of mobile network operators and the preeminent open source consortium is aiming to simplify and harmonize dozens of NFVi efforts.
Comment: Sentencing - James_B_Crawshaw - 6/27/2019
Acumos AI Project Adds Smarts With Boreas
Heavy Lifting Analyst Notes  | 
6/24/2019  |  Post a comment
The latest release from The Linux Foundation's Acumos AI Project offers some interesting incremental improvements.
How Blockchain Will Be Used in Telecoms
LRTV Interviews  | 
6/20/2019  |  Post a comment
At the TechXLR8 event in London, Heavy Reading senior analyst James Crawshaw talks about how blockchain can be used to make, and save, money in the telecoms sector and identifies some of the innovative startups in the sector.
Future Networking Survey Highlights Challenges & Opportunities for CSP Industry
Heavy Lifting Analyst Notes  | 
6/17/2019  |  Post a comment
What role will CSPs play as the Internet evolves to support new consumer applications?
Comment: Who's next? - James_B_Crawshaw - 6/14/2019
Comment: Polystar - James_B_Crawshaw - 6/11/2019
CenturyLink's No Sweat Approach to AI
Heavy Lifting Analyst Notes  | 
6/4/2019  |  1 comment
US operator is moving toward a more proactive and predictive operational model as it uses AI tools to extract greater value from its data, but there are hurdles to overcome.
Comment: Swansong - James_B_Crawshaw - 5/30/2019
How BT Is Applying AI to Support Its Programmable Network
Heavy Lifting Analyst Notes  | 
5/10/2019  |  Post a comment
AI and machine learning are already key components in the closed-loop control of BT's programmable network.
Comment: Scale - James_B_Crawshaw - 5/1/2019
Service Management Modernization – Benefits & Challenges
Heavy Lifting Analyst Notes  | 
4/15/2019  |  Post a comment
Breaking Down the Barriers Between IT & Network
Heavy Lifting Analyst Notes  | 
3/6/2019  |  Post a comment
Automation plays a critical role in the ongoing digital transformation of the telecom industry.
How A/B Testing Supports VNF CI/CD
Heavy Lifting Analyst Notes  | 
3/5/2019  |  Post a comment
A new Heavy Reading white paper explores various approaches to Continuous Delivery/Deployment in the telecom domain.
Orange, Vodafone to Unveil Common Approach to NFVi
Heavy Lifting Analyst Notes  | 
2/27/2019  |  1 comment
The two operators have been working to develop a number of NFV infrastructure (NFVi) configurations to meet the needs of different types of virtual network function (VNF) deployments.

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