TelePacific Uses Teoco for Call Routing Optimization

North American telecom provider will use Teoco's Acuité offering for optimal call routing of domestic and international calls.

August 23, 2016

1 Min Read

FAIRFAX, Va. -- TEOCO, the leading provider of assurance, analytics and optimization solutions to communications service providers (CSPs), has been selected by TelePacific Communications to deploy its Acuité solution to optimize the routing of domestic and international calls thereby improving call quality metrics and reducing termination costs.

TelePacific Communications delivers business communications solutions to over 75,000 locations in California, Nevada, and Texas. It has built an extensive Ethernet ecosystem that supports the business customers that are its focus. However, TelePacific needed a complete solution to better manage international call terminations and their related costs. TelePacific was also looking to more effectively manage its relationships with terminating partners and attain financial visibility of the network as well.

TelePacific has used TEOCO’s cost management system, BillTrak Pro, for fifteen years to automate invoices processing and perform network audits. The addition of TEOCO’s Acuité Optimal Cost Routing will augment that commitment to cost management by automating the entire routing process and allow TelePacific to manage termination costs while still providing the best service possible.

Teoco Corp.

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