Sunrise Renews With Amdocs

Agreement expands Amdocs' support of Sunrise's operational support systems for better business performance and lower cost of ownership

March 6, 2009

1 Min Read

ST. LOUIS -- Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that it has signed a new multi-year services agreement to maintain the Amdocs operational support systems (OSS) installation at Sunrise Communications AG, the second-largest provider of mobile, fixed-line and Internet services in Switzerland. The agreement was signed with Alcatel-Lucent, which manages the network on behalf of Sunrise.

Under the terms of the agreement, Alcatel-Lucent will extend the existing Amdocs OSS maintenance plan at Sunrise for core product support to 2015, and expand its use to support features and functionality developed by third parties. Alcatel-Lucent is a preferred Amdocs integrator partner for service fulfilment and inventory solutions and the two companies were selected to meet Sunrise's requirement for improved OSS operations and engineering with a lower total cost of ownership.

"Alcatel-Lucent is working with Amdocs to enable Sunrise to improve service delivery and provide an even better customer experience, as well as resolve problems faster," said Sven Dunckel, Manager OSS Service Assurance at Alcatel-Lucent Schweiz AG. "This expansion underscores Alcatel-Lucent's ability to manage and maintain equipment from a wide variety of vendors, and service providers are increasingly looking to that capability to maintain their increasingly complex, multi-vendor networks."

Amdocs Ltd. (NYSE: DOX)

Subscribe and receive the latest news from the industry.
Join 62,000+ members. Yes it's completely free.

You May Also Like