Sigma Systems Signs Ericsson

Sigma Systems signs global reseller agreement with leading telecom supplier

November 2, 2009

1 Min Read

MIAMI -- Sigma Systems, an industry leader in Advanced IP Service Fulfillment solutions, today announced a global reseller agreement with leading telecom supplier Ericsson (Nasdaq: ERIC) that will provide next-generation order management and fulfillment solutions to telecom operators worldwide. The agreement enables Ericsson to resell Sigma Systems' Service Management Platform, a carrier-grade platform that allows rapid service creation, advanced order management and automated provisioning, and Sigma's service management solutions for triple-play -- including high-speed data, and IMS-based IPTV and VoIP -- to its hundreds of telco customers.

The combination of Ericsson's extensive expertise in delivering world-class technology, solutions and services to telecom operators and Sigma Systems' powerful Service Management Portfolio -- will bring the following benefits to the Next-Generation Operator (NGO):

  • Increased profitability and accelerated time-to-revenue by deploying residential triple-play services faster and delivering innovative service bundles

  • Ability to deliver any service over an IMS infrastructure and any combination of networks access technologies, such as fiber to the home (FTTH) and DSL

  • Improved productivity through automated provisioning and activation of voice, video, and data services

  • Enhanced customer satisfaction resulting from reliable service fulfillment, reduced order fall out, and self-service portals

  • Reduced operations costs realized by consolidating existing order management and provisioning systems, and eliminating manual tasks



"Telecom operators are increasingly deploying IP-based services such as IPTV, leading to the need for cost-effective creation of service bundles for triple-play," said Martina Kurth, research director, Carrier Operations and Strategies, for Gartner. "Operators need order management and fulfillment solutions that enable next-generation service transformation, speed time to revenue, and allow new multimedia services to be added to existing offerings."

Sigma Systems

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