NSN Tackles OSS Silos

TM Forum certification is a step towards a common data model to help operators align OSS processes more quickly and more cheaply

May 14, 2010

1 Min Read

ESPOO, Finland -- With significant pressure on operating costs, service providers need standard building blocks that enable business agility. To support this business need, Nokia Siemens Networks is working towards a Service Oriented Architecture (SOA)-based environment. As a concrete step towards that goal, the company recently received TM Forum’s Information Framework (SID) certification to its open, process-led OSS/BSS architecture and its business analysis application suite.

SID conformant interfaces help operators avoid time consuming point-to-point integration efforts aligning Operations Support System (OSS), Business Support System (BSS) and customer experience management processes between fixed, wireless, broadband and IP domains.

“As part of the TM Forum’s Frameworx Integrated Business Architecture, the Information Framework provides a common information reference model which enables faster implementation of projects, enhances service quality and optimally leverages network data across multi-vendor environments,” said Keith Willetts, Chairman & CEO, TM Forum. “This certification across several product and business domains is a testament to Nokia Siemens Networks’ commitment to help operators reduce integration costs and succeed in multi-vendor, multi-technology environments.”

“The management and business systems of most communication service provider comprise a patchwork of multi-vendor applications and hardware platforms,” says Juhani Hintikka, head of Operations Support Solutions, Nokia Siemens Networks. “Due to the inconsistency between the information and process structures of the different solutions, changing one element in the setup requires adjustments across the network. Our aim is to simplify data consolidation from different systems, enabling operators to speed up systems integration.”

Nokia Networks

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