IT organizations are under tremendous pressure today, with everything from the increasing complexity of managing these environments, the ever stronger focus on cost, through to the sheer rate and pace of change. Nancy Pearson, VP Marketing for IBM Tivoli Software, provides some insight into the new challenges facing the world of service management and considers how the role of CIO is changing.
November 2, 2006
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IT organizations are under tremendous pressure today, with everything from the increasing complexity of managing these environments, the ever stronger focus on cost, through to the sheer rate and pace of change. Nancy Pearson, VP Marketing for IBM Tivoli Software, provides some insight into the new challenges facing the world of service management and considers how the role of CIO is changing.
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