Mediacom Beefs Up Customer Service

Mediacom announces significant customer service enhancements

March 19, 2012

1 Min Read

MIDDLETOWN, N.Y. -- Mediacom Communications Corporation today unveiled several major customer service enhancements designed to improve the overall Mediacom customer experience.

“We spent a lot time talking to people that live and work in the markets Mediacom serves about how we could improve the customer experience,” said David McNaughton, Mediacom’s Senior Vice President of Marketing. “We found that customers wanted appointments that fit easily within their busy lives and service technicians that they don’t have to wait on to arrive. In short, they wanted their interaction with Mediacom to be simple and easy.”

Mediacom Communications Corp.

Subscribe and receive the latest news from the industry.
Join 62,000+ members. Yes it's completely free.

You May Also Like