FRANKFURT, Germany -- LHS, a leading provider of telecom billing and customer care systems across the wireless, wireline, and IP telecom markets worldwide, today announced that the Belarus telecommunications provider BeST has just gone live with its billing and customer care system BSCS iX, integrated and deployed by Alcatel. BeST has introduced the fully convergent real-time based billing system BSCS iX for the rating and billing of its postpaid voice, data and content services. Additionally, BeST selected LHS’ iX Recharge system, a voucher and refill management system for pre-paid cards, which will be installed in the next phase implementing pre-postpaid convergence.

LHS’ billing system BSCS iX allows BeST the fast introduction of new and innovative services. Internet-based customer self-care options will lower the costs yet improve the quality of customer service, thus strengthening customer loyalty.

Crucial factors in the decision of BeST were the high availability option of the billing system, as well as the pre-integration of BSCS iX with Hewlett Packard’s OpenCall Service Access Controller (OC SAC), which will allow the real-time control of the used voice and data services.

LHS Group