LHS, AlcaLu Team UpLHS, AlcaLu Team Up

LHS and Alcatel-Lucent launch new converged billing and customer care for prepaid and postpaid customers

April 25, 2007

1 Min Read

PARIS and FRANKFURT, Germany -- LHS, a leading provider of telecom billing and customer care systems, and Alcatel-Lucent (Euronext Paris and NYSE: ALU) today announced a fully integrated prepaid and postpaid converged billing system for present and next-generation voice, data and multimedia services. Alcatel-Lucent will offer the solution to all of its existing customers and new customers to support their transformation to prepaid and postpaid convergence. This solution becomes a major component of Alcatel-Lucent’s customer care and billing portfolio, and adds particular value to customers in emerging markets.

This new joint solution strengthens an existing strategic relationship between LHS and Alcatel-Lucent. In the past, the companies worked on many postpaid customer care and billing solutions together.

The solution combines components of LHS’s iX Series Release 2 system with Alcatel-Lucent’s payment suite. It also integrates all components needed for provisioning, customer care and refilling prepaid telephone cards.

The most recent example of a customer benefiting from this successful cooperation is the Belarus mobile services provider BeST, Minsk, for whom Alcatel-Lucent implemented the BSCS iX billing and customer care system.

“With this new joint solution with LHS, network operators are offered a fully converged all-in-one system, which combines rating, billing, customer care, provisioning and Alcatel-Lucent’s network integration services for prepaid and postpaid customers in real time,” said Jean Pierre Gaillat, Professional Services Managing Vice President, OSS/BSS and Software Integration at Alcatel-Lucent. “Communication service providers will benefit from LHS’ best-of-breed product BSCS iX and Alcatel-Lucent’s carrier-grade payment suite, which will help them improve customer retention overall.”

LHS Group

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