Iowa Telecom Uses NetopiaIowa Telecom Uses Netopia

Iowa Telecom is using Netopia's 2200-series gateways and NBBS remote device management platform to automate and simplify DSL deployments

November 16, 2006

1 Min Read

EMERYVILLE, Calif. -- Netopia, Inc. (Nasdaq:NTPA - News), a market leader in broadband service assurance solutions, announced Iowa Telecom -- the second-largest local telephone company in Iowa, serving more than 435 communities across the state -- is using Netopia's 2200-series gateways with Netopia providing its NBBS remote device management platform to automate and simplify DSL deployments.

Long local-loop-distances and complicated custom firmware configurations to customer-premise-equipment (CPE) present major hurdles for cost-effective mass-scale DSL deployments. To circumvent these deployment issues, early in August Iowa Telecom began shipping standard versions of Netopia's gateways and downloaded the required custom settings through NBBS. When activated by a customer, the gateway automatically signals Netopia's NBBS server, which automatically downloads Iowa Telecom's custom configurations to the gateway. Changes to the configurations and firmware updates are automatically downloaded to the end-user's CPE, ensuring customers are kept up to date with the most current functionality.

"Netopia's management platform and gateways enable us to deliver true plug-and-play gateway installation, shielding our customers from technical complexity and the possibility for error that introduces, and making installation short and easy," said Drew Sutton, network administrator at Iowa Telecom. "We've experienced a significant reduction in support calls and an increase in subscriber satisfaction since moving to a single-product, automated solution, positioning Iowa Telecom to scale our DSL business for rapid growth."

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