HKBN Deploys IBM Smarts

Hong Kong Broadband Network extends innovation with IBM's Smart Solutions

March 2, 2009

2 Min Read

HONG KONG -- City Telecom (H.K.) Limited's (SEHK:1137) (Nasdaq:CTEL) subsidiary, Hong Kong Broadband Network Ltd. (HKBN), and IBM (NYSE:IBM) today announced the successful implementation of IBM System Storage, virtualization and data center solutions as part of HKBN's efforts to build a more dynamic infrastructure to support its business growth. This initiative allows the company to drive new and improved services by responding faster and effectively to the increasingly changing market demands and new challenges in the current economic environment.

With an advanced and dynamic IT environment, HKBN can continuously improve its customer service through the enhanced billing and subscriber email services. The new data center also helps the company to capture business opportunities and reduce its operational costs.

"Hong Kong's telecommunications market is one of the most liberalized in the world. To compete and be successful, we have to meet the challenges of a dynamic market and constantly look for better and more innovative ways to meet customer expectations," said John Chong, Director of Corporate Division, Hong Kong Broadband Network Ltd.

"IBM helped us to run our business smarter and improve services to customers by providing a more dynamic infrastructure for our billing systems and subscriber email system. At the same time, we have been able to reduce the Total Cost of Ownership and do more with less through storage virtualization," said Mr. Chong.

As a result of the implementation, IBM has delivered a 50 percent improvement in application performance for HKBN's billing system and a 70 percent increase in subscriber number for the bbMAIL system.

"The building of the new data center has allowed HKBN to provide data center solutions to clients and capture business opportunities in this market," said Dr. Ivan Tam, Chief Technology Officer, Hong Kong Broadband Network Ltd.

Hong Kong Broadband Network Ltd. (HKBN)


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