Globe chooses Amdocs for BSS transformation project under seven-year agreement

May 2, 2012

1 Min Read

MANILA -- Globe Telecom (GLO), one of the largest service providers in the Philippines and a subsidiary of Ayala Corporation and the SingTel Group, and Amdocs (DOX), the leading provider of customer experience systems and services, today announced the signing of a seven-year agreement for the transformation and continuous improvement and upgrade of Globe Telecom's business support systems (BSS) and enterprise data warehouse.

The agreement is aimed at modernizing and consolidating Globe's BSS and data warehouse systems as well as business processes across prepaid and postpaid wireless, wireline, and broadband operations. This will enable Globe to manage its customer relationships better across various product offerings within the organization, and provide a new level of personalized customer experience that its current subscribers are looking for.

Amdocs Ltd. (NYSE: DOX)

Subscribe and receive the latest news from the industry.
Join 62,000+ members. Yes it's completely free.

You May Also Like