ST. LOUIS -- Amdocs (NYSE: DOX - News), the leading provider of customer experience systems, today announced that Claro, a leading mobile provider in Brazil and a wholly owned subsidiary of America Movil (BMV: AMX) (NYSE: AMX - News; Nasdaq: AMOV - News; LATIBEX: XAMXL), the biggest mobile company in Latin America, has deployed Amdocs Partner Settlement Manager to support content partnerships and help grow its value-added services portfolio. Amdocs Partner Settlement Manager enables Claro to automate and centralize manual data settlement processes and will help support a growing number of content partnerships with increased operational efficiency. This will allow Claro to quickly launch competitive content services to its 28 million customers in Brazil and generate new revenue sources.
Amdocs Partner Settlement Manager is helping Claro reduce time-to-market for new products through easy partner recruitment and management and the accelerated introduction of new partnership business models. It can support multiple partners of any scale and the accurate calculation of complex settlement agreements. The Amdocs partner settlement product spans the entire partner lifecycle and provides a holistic view of the partner. Also offering partner self-care capabilities, it drives increased partner satisfaction while reducing the service provider's operational costs.
"After a rigorous vendor analysis, Amdocs stood out with numerous data settlement projects in production around the world. No other vendor can compete with this proven success," said Marco Quatorze, Value Added Services Director for Claro. "Amdocs offered an advanced product, unique delivery capabilities and local support via its support center in Sao-Paulo. All this made Amdocs the clear choice to partner with us on this strategic initiative and assured high-quality project key performance indicators (KPIs) upon delivery, as well as along the way."
"The Amdocs partner settlement product helps service providers develop a more attractive platform for their partners and roll out new content and services, increasing customer satisfaction and adding to the bottom-line," said Charles Born, vice president of corporate communications at Amdocs. "As the market innovates and revenue growth from traditional voice services decreases, leading providers like Claro utilize Amdocs Partner Settlement Manager to be able to better capitalize on the growing customer demand for content."
Amdocs Ltd. (NYSE: DOX)