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Need to manage change within the network prolongs time to market for new services
December 8, 2009
LONDON -- At Management World Americas 2009, Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced the results of an independent survey that explores the requirements and challenges for network build and rollout to support next generation services.
According to the global survey conducted by analyst firm Analysys Mason, new approaches to network operational planning and execution are needed. This is due to a technology and process gap between the increasing and changing uptake for next generation services, and the network’s ability to deliver and respond at an optimised and competitive speed. The survey examined network planners’ concerns as they attempt to adjust plans to accommodate rapid changes in service creation and deployment, and identified the technological and operational changes needed to respond to the new challenges.
Amdocs Ltd. (NYSE: DOX)
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