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September 24, 2012
LEATHERHEAD, U.K. -- Zain, the leading telecommunication company in Kuwait, has selected AIRCOM International, the leading independent network planning and optimisation solutions provider, to provide greater insight, through in-depth profiling, into the performance of its entire network. AIRCOM has delivered a three-phase consultancy project to Zain Kuwait that included comprehensive smartphone-benchmarking, a complete network audit and inter-operator network benchmarking.
The smartphone benchmarking element of the project was designed to investigate behavioural analysis of how specific devices were impacting Zain’s network resources and the quality of the service. Resulting data was used to optimise network resources to accommodate for specific device traits. These included analysis of call type, time usage, call attempts, dropped and blocked call rates.
By collating and processing this data, AIRCOM was able to make recommendations on how to improve the performance of specific devices on Zain’s network. Zain also benefitted from AIRCOM undertaking a comprehensive inter-operator network benchmarking analysis. This ensured that Zain is offering the best possible service to its customers across all of its networks – GSM, WCDMA, HSPA and HSPA+. In order to ascertain a complete competitor comparison, AIRCOM collected measurements by drive and boat testing across the entire country, including its off-shore maritime areas, spanning a total of over 21,800 km.
Aircom International Ltd.
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