Telekom Austria Monitors IPTV With Agama

A1 Telekom Austria deploys IPTV quality assurance offering from Agama

December 15, 2011

1 Min Read

LINKOPING, Sweden -- Agama Technologies, the DTV quality assurance expert, today announces that A1 Telekom Austria, the country's leading telecommunications company, expands its IPTV quality monitoring set-up with Agama's Embedded Monitoring Solution to cover the complete end-to-end service distribution. With this deployment, A1 strengthens its strategic and proactive approach to systematically improve service quality and increase customer satisfaction.

Based on requirements for an unprecedented end-to-end understanding of the A1 TV service distribution to each individual subscriber, A1 now extends its existing Agama installation with embedded set-top box monitoring for efficient last-mile and in-home service quality assurance. With a quality monitoring solution reaching from the headend site all the way to the point of actual service consumption, the telco gains full insight in the distributed service quality throughout its deployment. This will support real-time problem discovery and impact analysis, proactive and cost-effective customer support processes, as well as enable methodical improvements of the overall service quality.

Agama Technologies AB

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