KPN Deploys Motive

Network Analyzer to optimize the delivery of high-bandwidth services to KPN's customers in the Netherlands

June 7, 2010

1 Min Read

PARIS -- Motive, the leading provider of digital life management solutions for fixed and mobile broadband services, and an Alcatel-Lucent company (Euronext Paris and NYSE: ALU), today announced that KPN, the leading telecommunications and ICT service provider in The Netherlands, has selected Motive’s Network Analyzer to optimize the delivery of high bandwidth services to the company’s customers in the Netherlands. In April KPN launched its HDTV service, with Motive providing the automated network analysis and line management capabilities to ensure a successful rollout.

Network Analyzer’s dynamic line management capabilities will help KPN proactively detect and localize line degradations and automatically adjust settings, leading to more streamlined service delivery, improved service quality, reduced service downtime, and faster problem resolution. In addition, Motive’s ease of integration with KPN’s existing infrastructure will help speed the delivery of new services that lead to an increased Average Revenue Per User (ARPU) over a shorter period of time.

“The rollout of rich media services represents significant revenue potential from a financial standpoint, and substantial management challenges from an operational one,” said Eric Kuisch, general manager Networks & Services at KPN. “After a thorough competitive review, we selected Motive’s solution for its ability to comprehensively address the access network management lifecycle, including planning and line readiness, service fulfillment and service quality assurance lines– ensuring that our customers’ experience never suffers because we didn’t anticipate a problem. Easily integrated with our existing infrastructure, Network Analyzer will play a key role in helping us extend current platforms to support new services.”


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