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October 8, 2013
QUEBEC CITY -- EXFO Inc. (NASDAQ: EXFO) (TSX: EXF) announced today the introduction of Brix Mobile Agent (or BMA), a unique smartphone application that provides real-time insight into the customers' quality of experience (QoE). It was developed to address wireless operators' pressing need to optimize network performance and the quality of service delivered to end users.
The landscape of today's mobile market is changing dramatically with wireless devices spawning exponentially and data services overtaking voice services. What is not changing is that subscribers and end users continue to evaluate wireless networks based on the QoE that they perceive on their mobile devices. The challenge for mobile network operators (MNO) lies in going beyond the last mile to validate what their customers are experiencing in real time, for different classes and quality of service.
The BMA provides sophisticated and exhaustive service assurance validation tests for wireless networks. Unlike other smartphone solutions on the market, the BMA supports two distinct modes: "Foreground Mode" where engineers and technicians run tests on smartphones; and "Remote Control Mode" where tests and SLAs are scheduled and run by backend operations teams on smartphones. This allows MNOs to select and monitor a wide range of data metrics.
EXFO (Nasdaq: EXFO; Toronto: EXF)
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