LONDON -- ntl:Telewest Business, the supplier of communications services to the public andprivate sectors, today announced that ESPC (UK) Ltd, a fast-growing Edinburghbasedresidential property marketing business, is one of the first UK users of itsground-breaking new office communications service, IP Multimedia. By integratingvideo calls, phone calls, voicemail, email and the presence-based benefits of instantmessaging into an online working environment, IP Multimedia is helping ESPC (UK)Ltd staff to collaborate more effectively, save time each working day and help tolower ongoing operational costs.

ESPC (UK) Ltd, more commonly know as the Edinburgh Solicitors Property Centre,has grown to become the leading force in residential property marketing throughouteast and central Scotland, and also has an operation in the north east of England,the Midlands and West Yorkshire. The 180-strong company is continuing to expandits operations and as well as using IP Multimedia as a set of collaboration tools, thecompany is also transitioning to using it instead of conventional fixed line telephonywhen it opens a new office in George Street, Edinburgh.IP Multimedia is a complete suite of tools designed to allow more efficientcommunicating between, the new services make it easy to determine whethercolleagues are available through online presence information, enabling questions tobe answered more quickly, group dialogue to be undertaken faster and to allowmeetings to be conducted online rather than in person.

“This new service has begun to revolutionise the way that people work and interactwith each other, said Mike Ryan, IT Manager for ESPC. “IP Multimedia enables us towork as teams more effectively and overcomes many of the drawbacks of separateemail and phone systems. In time, we also hope to integrate it with our ComputerTelephony Integration (CTI) and Customer Relationship Management (CRM)systems so that the way that we use information and work together is totallyseamless across the company and its offices. It will also save operational coststhrough less business travel for meetings, most importantly it will allow us to providea better service to our member firms.”

ntl group ltd. (Nasdaq: NTLI)