Symbol, Avaya Partner

Symbol and Avaya announced the availability of a joint mobility solution

November 30, 2005

2 Min Read

HOLTSVILLE, N.Y. -- Symbol Technologies, Inc. (NYSE:SBL), The Enterprise Mobility Company™, and Avaya Inc. (NYSE: AV), a leading global provider of business communications applications, systems and services, today announced the availability of a joint mobility solution that helps mobile professionals easily access essential enterprise applications and communications capabilities as they roam throughout their workplace. The solution, which combines the two companies’ software, systems and devices, is ideal for retail, healthcare, manufacturing and environments where campus workers require mobile computers, scanners and other technologies combined with voice communications.

The joint collaboration integrates Symbol’s advanced data capture, mobile computing platforms, and wireless infrastructure with Avaya's market-leading Internet protocol (IP) telephony software and mobile client applications. It combines Symbol’s MC50 Enterprise Digital Assistant (EDA), WS5100 Wireless Switch, and AP300 Access Port with the Avaya IP Softphone based on the Avaya Communication Manager platform.

The joint solution is designed to improve organizational productivity by giving workers a wireless mobile computer that delivers advanced levels of voice quality, and can perform many activities that would otherwise require the use of several devices. For example, a mobile retail associate can use it to check inventory levels in real-time, initiate overhead paging, scan prices, access corporate directories, photograph returned merchandise, and make or receive high-quality phone calls – all while roaming around a work campus. Additionally, all of the phone functionality featured on a desktop office phone, such as transfer, conference and business extension dialing, is available from this wireless device.

“Increasingly, enterprises are seeking to provide greater support to their mobile workers by extending desktop functionality to their mobile devices,” said Jeff Snyder, research vice president at Gartner. “For these communications applications to deliver increased productivity, however, they must be suited to the specific demands of mobile workers. This includes high quality voice, tailoring for specific types of users, and focus on usability.”

Avaya Inc.

Symbol Technologies Inc.

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