LONDON, and LAVERSTOKE, U.K. -- Stratus Technologies, Inc. today announced that NewVoiceMedia has chosen Stratus® servers as its standard platform for the future. Following rapid growth in demand for NewVoiceMedia solutions, the company is implementing Stratus fault-tolerant servers as part of its continuous drive to deliver highly available and reliable services to its customers. To date NewVoiceMedia has purchased and installed a Stratus Windows® ftServer® 3300 system and has plans to implement at least one more Stratus server before the end of the year.

NewVoiceMedia is one of the UK’s most advanced intelligent network service providers, whose services include network-based call centres, speech recognition network operator services and secure Voice over IP (VoIP). Its customers, that include a number of financial institutions, place considerable importance on flexibility and business continuity, which is why performance and uptime have to be based on a reliable, fault-tolerant platform.

“NewVoiceMedia is providing an innovative, network-based solution that represents a new breed of telecoms-based service,” commented Ali Kafel, Vice President, Telecommunications, Stratus Technologies. “By standardizing on the Stratus Windows platform, NewVoiceMedia can match the performance of the best telecommunications organizations and offer extremely cost effective solutions, despite being a relative newcomer to the market.”

NewVoiceMedia is an example of the growing market for revolutionary call centre and networking technology, driven by the rise in IP telephony uptake and the integration of voice and data. As new companies emerge and existing operators diversify, they share a common goal – to create a reliable, fault-tolerant infrastructure that supports new software solutions.

“When providing intelligent functionality to telephony services and call center services, even a second of downtime can lead to loss of business and customer dissatisfaction, which cannot be tolerated in today’s competitive environment,” commented Richard Pickering, director of network applications, NewVoiceMedia. “Stratus is the perfect platform for telecommunications and networking environments because it never goes down, requires no software modification and is easy to work with.”

Stratus Technologies International