Radcom Enhances Its Network Consultant

NEW ORLEANS -- RADCOM, Ltd. (NASDAQ: RDCM), a leading network test and service monitoring solutions provider, today announced a major enhancement to its Network Consultant(TM) solution. The new feature enhancement is designed to provide the call-flow visibility carriers need to troubleshoot inter-technology handoffs between 2.5 and 3G network-roaming partners.

Part of the award-winning Cellular Performer(TM), the Network Consultant is an umbrella application that provides an integrated, end-to-end view of the entire network. By correlating data streams from multiple network segments in real-time, the Network Consultant comprehensively monitors all critical network procedures, including attached/detached/PDP context. It continuously analyzes all roaming operations identifying bottlenecks, network errors and abnormalities. The system's action-alarms and end-to-end performance statistics round out the package.

As GSM carriers increasingly partner with GPRS operators to provide full 2.5/3G coverage, the need to troubleshoot 2.5 and 3G UMTS-GPRS-GSM handoffs has emerged as a major challenge. In order to ensure consistent, high-quality service provisioning, carriers need a solution to address that challenge. The complexities and number of the network elements involved in a handoff, including Node-B, RNC, BSC, SGSN, MSC, HLR/VLR, and GGSN, make this an especially difficult task. The Network Consultant's new, advanced application makes it easy for 2.5 and 3G roaming partners to troubleshoot the handoffs.

"Since UMTS cells are limited in terms of coverage, many cellular service providers deploy UMTS in major metropolitan areas and GSM/GPRS in the smaller markets. Hence, carriers need a tool to manage the handoff between UMTS/GSM for circuit switched calls and UMTS/GPRS for packet switched calls," said Ronen Hovav, Product Manager - Cellular Solutions. "Using the Network Consultant, cellular service providers and their vendors can track, correlate and analyze calls/sessions, end-to-end -- monitoring their progression through the various UMTS, GPRS and GSM interfaces."

Radcom Inc.