LogicaCMG Picks NextNine

LogicaCMG selects NextNine Service Automation Suite to deliver high-availability service that predicts and detects emerging problems at operator sites

April 19, 2004

1 Min Read

TEL AVIV -- NextNine Ltd., a leading provider of remote service and support automation solutions, today announced that LogicaCMG Wireless Networks (LSE: LOG; Euronext: LOG), the global leader in messaging and payments, has selected NextNine Service Automation Suite as its platform for deploying advanced services. NextNine Service Automation Suite will enable LogicaCMG to ensure the highest level of availability for its systems deployed wireless operators globally.

“LogicaCMG Wireless Networks offers its customers the best of class services in the industry”, said Rob Verhoeven, Product Manager Services of LogicaCMG. “NextNine’s innovative software allows us to extend our service offering with a new pro-active service. By monitoring our customer’s systems using a virtual support engineer, which is linked into an early warning service, we are adding value for our customers allowing them to optimize their service performance by improving on system availability and performance.”

Adi Dulberg, CEO of NextNine, said: “We are thrilled that LogicaCMG, the world leader in messaging systems, has selected NextNine for its remote support and advanced services needs. NextNine Service Automation Suite enables technology vendors such as LogicaCMG to offer an advanced level of service using proactive remote capabilities while improving the efficiency of the service organization through automation. LogicaCMG’s leadership in customer satisfaction makes their choice of NextNine Service Automation Suite especially gratifying. It will enable them to offer unparalleled level of service.”


NextNine Inc.

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