Most smartphone users have little to no idea how much data they're using each month. This fact was reiterated to me over the holidays when my boyfriend's family of six welcomed another iPhone into the family plan, and negotiated data usage.
The kids debated which apps actually use data, how much apps left running in the background consume, and how they could limit their usage. In past months, they found that even without careful monitoring, they never came close their data cap of 4GB thanks to their home WiFi network, but the addition of a new smartphone user was making everyone nervous.
I tell this Christmas tale because it shows how data remains a mystery to most, something you only become acutely aware of when you start to rack up overages. That's why it's good to see the CTIA attempting to make it more clear with its announcement Thursday of KnowMyApp.org, a web site designed to inform consumers how much data their favorite apps use before they find out the hard way.
Currently, the site includes the top 50 paid and free apps from Apple Inc. (Nasdaq: AAPL) and Google (Nasdaq: GOOG), and it spells out how the app was tested and how much data it used when downloaded, at initialization, during active run time, and during background time. It also shows how the app impacts data plans and offers suggestions on how users can minimize their usage.
CTIA built the site along with its Application Data Usage Working Group, which includes phone makers like Apple, vendors like Ericsson AB (Nasdaq: ERIC), the big four US carriers, and chipmaker Qualcomm Inc. (Nasdaq: QCOM). Intertek Group plc developed the mobile app data usage benchmark testing using AT&T Inc. (NYSE: T)'s Application Resource Optimizer, an open-source diagnostic tool that analyzes network app data.
The site should be helpful for consumers who want to take the time to research and understand how apps affect their plans, but it's also a good tool for developers that want to build more data cap-friendly and battery-friendly apps. That will become increasingly important if consumers decide to limit their usage -- or not download an app -- based on how it affects their service plans and devices. (See Survey: Mobile Data Caps Matter.)
I bet most would be surprised to hear how much data their favorite apps eat up --and it's not just mobile video streaming either. For example, KnowMyApp.org says that Google Maps (the subject of debate on our five-hour car trip home) used for one day on a Sprint Corp. (NYSE: S) iPhone 4S -- defined as three sessions of its different features -- would use up 31% of a 1GB data plan. That's pretty significant, especially since there is limited WiFi to help you on the road.
I'm not sure if the CTIA's new site will influence app downloads, but it will certainly give family members more ammo in their monthly data battles. Either way, it's good the operators are giving their customers insight into data-hungry apps to complement those services that provide insight after those apps are used.
Overages just aren't a good business for anyone.
— Sarah Reedy, Senior Editor, Light Reading
I also agree that the apps makers themselves, like YouTube, could help add some clarity with their apps.