ISTANBUL -- AirTies, the most widely deployed supplier of managed in-home Wi-Fi solutions to service providers globally, today unveiled its enhanced cloud management platform with a powerful new "Wi-Fi Experience Index" ratings scale and new capabilities to help operators better serve their customers. AirTies Cloud will be showcased at the IBC Conference in Amsterdam later this month.
Key Features and Functionality
AirTies Cloud is a flexible management platform that continuously optimizes the network and gives service providers real-time visibility into their subscribers' Wi-Fi performance, allowing remote diagnostics and troubleshooting. It also provides deeper insights and analysis on connected devices and data consumption patterns within the home, along with proactive recommendations. These principle applications benefit customer care, network operations and installation teams, as well as the decision making of business strategy or customer marketing departments.
Some of the new capabilities include:
Wi-Fi Experience Index: Based on years of refinements, this patented approach gives service providers a powerful and precise way to interpret the overall Wi-Fi performance across the service provider's entire installed base and for individual households. On a scale from 0-100, based on analysis of a variety of dynamic factors, it allows operators to understand the relative severity of certain issues, predict risks, and implement appropriate solutions.
Data-driven Channel Planning: Provides dynamic optimization of Wi-Fi through continuous assessment of network conditions. Central to AirTies' hybrid cloud-edge architecture, this approach combines historical cloud data with off-channel scanning from the real-time local environment in the home. It includes evaluation of far-end interference data from hidden sources (e.g. non-managed Wi-Fi access points) to proactively select the optimal channels, minimizing interference from neighbouring networks and other sources.
Continuous Wi-Fi Speed Tests and Capacity Forecasting: Allows accurate measurements of Wi-Fi link speeds, without having to run intrusive speed tests or load speed test software on CPEs and user devices. These measurements can be used for reporting and anticipating impact of new service deployments. For example, if a customer subscribes to a new 4K video service, or a faster broadband plan, the system can predict the demands this will make on the home network, enabling operators to take suitable measures in advance, such as including additional Wi-Fi extenders as part of an upgrade.
Prioritization for Video/Gaming: With simple activation through the AirTies Vision companion app, STBs, game consoles, or other devices can be identified for preferential Wi-Fi handling to ensure a consistent, high-quality experience. It is accomplished through AirTies' hybrid cloud-edge architecture embedded in CPE and cloud-based analytics. This capability is particularly useful for applications with low latency tolerance, such as UHD video and live multi-player gaming.
Enhanced Privacy and Data Masking: Builds upon a GDPR-compliant solution designed to protect end-user's privacy with advanced encryption and anonymization of key data, designed to meet the stringent requirements of today's service providers.