Sprint's mobile network suffered a voice and data outage in the most densely populated part of US on Monday, driving customers to Twitter for answers.
The outage lasted for a good part of the East Coast workday in the US on Monday. Sprint customer care (@SprintCare) tweeted at 9:52 a.m. Monday morning:
Some customers in parts of the Northeast are experiencing— Sprint Care (@sprintcare) March 28, 2016
voice & data issues. We’re working quickly as possible to resolve.
Sprint tweeted that the "voice and LTE issues" had been fixed at 3:55 p.m. ET:
Intermittent voice & data issues impacting the NE have been fixed & service levels have returned to normal. Apologies for the inconvenience.— Sprint News (@sprintnews) March 28, 2016
The North-East is the most densely populated area of the US with a total population of nearly 56 million people. Hence the subscriber interest in the voice and data outage.
Sprint has not been having a great few days for network issues. On March 25, Sprint customer care tweeted about an "issue" impacting SMS text messaging.
— Dan Jones, Mobile Editor, Light Reading