T-Mobile Fixes Data Network Outage

T-Mobile US Inc. has resolved a data network problem that left 3G and 4G customers without data services across the country Monday evening.

T-Mobile confirmed the network problem on its Twitter account yesterday, with the following tweet: "T-Mobile is experiencing a network data issue. Service for some customers may be impacted. We’ll keep everyone posted."

Later, at about 9.15 p.m. Pacific Time, the operator announced that the issue had been resolved: "Full data service has been restored to customers. We thank you for your patience."

As reported by AllThingsD, T-Mobile supplied this statement about the outage: "T-Mobile experienced a network data issue Monday night that affected service for some customers with a 3G or 4G device. Some customers were not able to initiate a data session, or experienced intermittent data connectivity."

It's not known how many customers were affected by the data network outage or what caused the network to fail.

But T-Mobile becomes the latest operator to have a major outage on its mobile data network.

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— Michelle Donegan, European Editor, Light Reading Mobile

Michelle Donegan 12/5/2012 | 5:28:38 PM
re: T-Mobile Fixes Data Network Outage

I asked T-Mobile for more details about what caused the outage and how many customers were affected. A T-Mobile spokesperson sent this statement in response:

“From approximately 5:30pm to 7:30pm Pacific Time on Monday night, some T-Mobile customers with 3G or 4G devices were not able to initiate a data session, or experienced intermittent data connectivity. Voice service was not impacted. Rapid response engineering teams quickly identified and resolved the issue and T-Mobile’s data service has been fully restored. We apologize for the inconvenience. Engineers are currently investigating the root cause of this interruption.”



Bannana 12/5/2012 | 5:28:36 PM
re: T-Mobile Fixes Data Network Outage

Funny. My data connection is always so bad, I didn't even notice anything was amiss.

Seeing that headline, I thought they were finally doing something about their lowsy coverage.

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