AT&T: Same Old Song

5:20 PM -- I'm not quite sure what AT&T Inc. (NYSE: T) was hoping to achieve sending out a letter boasting of what it is spending to upgrade its 3G network.

TechCrunch has a copy of the letter, which says that AT&T is spending up to $19 billion on upgrades this year and invites customers to respond on Facebook, with predictable results. AT&T, you may recall, was subject to a jokey plan to crash its mobile network last year, so this kind of customer reaction can be no surprise. (See AT&T: Don't Choke Us.)

Many of the complaints still seem to come from users in San Francisco. AT&T said in January that it would add high-capacity radios and more cell towers in San Francisco. Of course, if users are really unhappy they could always, you know, not buy the next iPhone. (See AT&T to Spend $2B More on Wireless in 2010.) Anecdotally, I've heard that service is definitely improved in San Jose and other parts of the Bay Area. How are San Fran residents finding the 3G service now?

— Dan Jones, Site Editor, Light Reading Mobile

joset01 12/5/2012 | 4:24:14 PM
re: AT&T: Same Old Song

As far as I can tell AT&T 3G service is getting better in Manhattan but Brooklyn might still be lagging behind.

Gabriel Brown 12/5/2012 | 4:24:11 PM
re: AT&T: Same Old Song

Still not getting AT&T 3G coverage here in London. I blame the FCC and iPhone.

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