JD Edwards Goes Mobile

J.D. Edwards certifies FieldCentrix mobile field service automation interface with J.D. Edwards 5

December 10, 2002

1 Min Read

DENVER and IRVINE, Calif. -- J.D. Edwards & Company and FieldCentrix(R) Inc. announced the certified interface between FieldCentrix Enterprise field service automation software and J.D. Edwards CRM software. The integration was built using XPI(TM) (eXtended Process Integration), J.D. Edwards' technology that allows multiple, disparate applications to share information in real time within the enterprise, and provides external collaboration among vendors, partners and suppliers. FieldCentrix Enterprise is the leading mobile field service automation solution available today. It combines wireless communications, mobile devices (including handheld computers, laptops, and PDAs), workflow software, and the Internet to automate the costly, time-consuming, paper-intensive processes associated with field service operations. These processes include communication between the field service worker and the office, receipt of work assignments, completion of work orders, and making information ready for invoice and payroll. This solution, combined with J.D. Edwards' robust service management software, now provides customers with a world-class field service application. "FieldCentrix provides J.D. Edwards customers with robust scheduling, dispatching, and mobile functionality, and rounds out the J.D. Edwards CRM service management offering," said Joel Reed, director of CRM product marketing at J.D. Edwards. "Creating an interface using XPI makes the integration much stronger and more attractive to our mutual customers who are already working with a multitude of different systems and applications." FieldCentrix Inc.

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