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kq4ym
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kq4ym,
User Rank: Light Sabre
6/7/2018 | 7:30:58 AM
Re: The fine line
While it may be putting some clients on the defensive, it's amazing that "Oracle found the GSA was using more software than it paid for, and sought $50 million," not only that there seemed to be no immediate way to determine useage without an audit, but that the amounts could be staggering in some cases. Looks like some sort of public relations is needed here to calm clients to prevent mass exodus.
Michelle
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Michelle,
User Rank: Light Sabre
5/30/2018 | 9:08:20 PM
Re: The fine line
R.I.P. Oracle
Kelsey Ziser
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Kelsey Ziser,
User Rank: Blogger
5/22/2018 | 4:01:30 PM
Re: The fine line
Taking customers to task in this way is an interesting approach to customer service ;)
mendyk
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mendyk,
User Rank: Light Sabre
5/22/2018 | 3:17:50 PM
The fine line
Over time, confidence often devolves into arrogance, which tends not to work so well when customers have alternatives (see IBM about a generation ago).


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