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Joe Stanganelli
Joe Stanganelli
4/28/2018 | 12:03:14 PM
Re: SON of a...
@Phil: Not to mention that the blue-collar industries have enormous talent shortages these days that AI is not making up for.
Phil_Britt
Phil_Britt
4/17/2018 | 1:02:35 PM
Re: SON of a...
If they are knowledgeable rather than just being someone who reads off a knowledge base, they can likely get jobs elswewhere. There will always be companies that prefer the human touch, though there will be stiff competition for those positions, even though pay will be low.
kq4ym
kq4ym
4/17/2018 | 12:45:10 PM
Re: SON of a...
It's going to be a very worrisome future for lots of folks in customer service as the "axe appears to have fallen heaviest on customer service departments." If in fact the predicted zero staff service departments come true, one might wonder where those folks are going to work next?
Phil_Britt
Phil_Britt
4/5/2018 | 9:48:02 PM
Re: SON of a...
As automation advances, headcount will drop in several industries -- from telecom to radiology to warehousing. New jobs in other sectors are being created, but whether or not these are enough to supplant the jobs being lost is questionable.
Joe Stanganelli
Joe Stanganelli
4/5/2018 | 1:09:41 AM
SON of a...
The jobs will last for a while, still, for the most part -- until SD-WAN and related tech gets advanced enough to give us a truly self-organized network (SON). At that point, headcount will reduce dramatically and network engineers will primarily be tasked with babysitting (and, maybe when they have time, additional innovating).


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