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Joe Stanganelli
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Joe Stanganelli,
User Rank: Light Sabre
10/28/2017 | 9:54:33 PM
Re: Cord Cutting
@KBode: And, unfortunately, many people forget that regulatory costs and compliance costs get directly passed on to the consumer in the form of these fees.

This isn't to say "NO REGULATIONS EVER!" Merely pointing out that we're eager to take out our pitchforks and demand greater regulation -- which creates more compliance costs, which increase our bills. Then we get even angrier at the industry and demand even more regulation. And so it goes ad taedium.
KBode
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KBode,
User Rank: Light Sabre
10/27/2017 | 4:08:10 PM
Re: Cord Cutting
"At least when Netflix's prices go up, they very loudly and publicly announce it, everyone gets mad, but then at least customers can make an educated decision about whether or not to do business with Netflix -- and then it's done."

 

Well right, and when you factor in the industry's abysmal customer service, users really do see it as a better value in many instances.

Meanwhile on the other end, you have cable operators whose advertised price is nothing like what the final cost will be to the end user, something being made worse by the industry's use of the new "broadcast TV fee." 
KBode
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KBode,
User Rank: Light Sabre
10/27/2017 | 12:51:18 PM
Re: Cord Cutting
Yeah those HOA exclusives remain a problem. The FCC's rules need updating because companies like Comcast have been wiggling around them for years, as Susan Crawford highlighted last year:

 

https://www.wired.com/2016/06/the-new-payola-deals-landlords-cut-with-internet-providers/
Phil_Britt
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Phil_Britt,
User Rank: Light Sabre
10/27/2017 | 12:33:19 PM
Re: Cord Cutting
Joe, 

Good point you made about HOA's and condos. Being a single-family homeowner for 30 years, I hadn't thought about that.
Joe Stanganelli
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Joe Stanganelli,
User Rank: Light Sabre
10/27/2017 | 12:26:27 PM
Re: Cord Cutting
Competing on price has become problematic because video content can very easily (and already has, to some extent, although we've since seen some correction) become a race to the bottom. The real issue isn't price per se so much as it is monthly cost creep. Transparency is a far bigger issue.

At least when Netflix's prices go up, they very loudly and publicly announce it, everyone gets mad, but then at least customers can make an educated decision about whether or not to do business with Netflix -- and then it's done. Any customers they keep (the vast majority of them) thereby justify the cost increase to themselves, so their unhappiness is less apt to linger or impact their loyalty.

My take, anyway.
Joe Stanganelli
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Joe Stanganelli,
User Rank: Light Sabre
10/27/2017 | 12:23:02 PM
Re: Cord Cutting
@Phil: And even if there is local competition among cable providers, often there is no choice anyway for people who rent, live in a condo community, or are part of a HOA.

Happened to some family members of mine. They were happy with their freely chosen cable provider. Then the HOA made everybody switch to the same one.
Phil_Britt
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Phil_Britt,
User Rank: Light Sabre
10/27/2017 | 7:56:07 AM
Re: Cord Cutting
Competition on price is only theoretical. Most places there are choices between cord-cutting, satellite and cable, but only in a few markets is there more than a single cable provider. So most cable companies consider service only as an afterthought, at best,
KBode
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KBode,
User Rank: Light Sabre
10/26/2017 | 1:54:15 PM
Cord Cutting
Broadcast and cable executives continue to believe they can just ride this storm out, and it will magically go away if they add a few more bells and whistles to their latest set top box. They don't seem to realize yet that they will HAVE To ultimately compete on price, bundle flexibility, and customer support. 


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