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To me, the real crux of the issue is at the end, when he says tolerance is for cowards, that different folks with different opinions need to talk to each other respectfully and understand each other, even if it makes them uncomfortable.
That's where progress is made, one-on-one, not in public forums or even message boards.
This is what real leadership looks like. Stephenson is starting the conversation that has to happen if we are to move forward.
-- Brian Santo
There is a solid business justification, though. The issue touches on Diversity and Inclusion. CEOs hear a lot of that from their Chief Human Resource Officers: it's a major topic in HR World. There are plenty of slide decks that make a convincing case that Diversity and Inclusion is good for business. Stephenson's speech would be expected to improve Engagement (another big HR topic - "Do you feel that the company cares about your concerns?") among African-American employees.
It may alienate some customers, but a boycott seems unlikely -- especially if the mobile business presents a unified front.
Well, other than Tim Cook on LGBTQ rights. But (a) Apple is different and (b) Cook has a personal stake in that one. Still, he was right on that issue and it took guts for him to do it.
This statement makes me want to switch to AT&T.
And Stephenson has put his finger on exactly why "all lives matter" stinks.